FREQUENTLY ASKED
QUESTIONS AND ANSWERS
Q: How long does it take to make a prosthetic?
A: We aim to finish the prosthetic in ONE day, but do strongly suggest a follow up visit 2 weeks later.
Q: Do I have to keep coming back for check ups?
A: Yes, we do recommend 6 month check ups for a quick clean and polish.
Q: Do I have to remove my prosthetic/shell at night?
A: Our prosthetics are able to be worn at ALL times, unless you are experiencing problems or your doctor has
ordered you to take out.
Q: How do I clean my prosthetic eye?
A: You can wash it thoroughly with dawn dish soap and water. Make sure to rinse off very well.
Q: What can I use to lubricate my prosthetic?
A: Mineral oil
Q: Do you accept Medicaid?
A: No
Q: What insurances are we IN Network with?
A: Health Alliance and Aetna
(We do bill other insurances, but ask the patient to pay at time of service and we will bill the insurance for patient reimbursement)